Frequently Asked Questions (FAQ) About Digital Legacies

At Digital Legacies, we provide a unique way to honor the memory of your loved ones through a personalized digital memorial profile. Whether you’re just getting started or considering adding a special touch with a custom plaque, we’ve got you covered! Below, we answer some common questions from our clients to help guide you through the process.

1. What is Digital Legacies?

Digital Legacies is a platform designed to help families and friends celebrate the life of their loved ones with a digital memorial. The profile can be customized with photos, videos, and stories, and is accessible via a QR code that can be placed on a custom plaque at the loved one’s memorial site, home, or other significant location.

2. Can I make a custom order for my plaque?

Yes, you can! We understand that every memorial is special, and we offer customization options to suit your needs. Whether you have a specific size, design, or material in mind for your plaque, we can help create a custom piece that reflects the unique legacy of your loved one. Simply reach out to our support team, and we’ll work with you to bring your vision to life.

3. How do I get started with Digital Legacies?

Getting started is easy! Create an account on our website, register your loved one’s profile, and you’ll receive a QR code via email. You can share this QR code at memorial events or with family and friends so they can visit the profile. The basic profile includes features like changing the profile picture, cover photo, and leaving messages. To unlock advanced features like uploading photos and videos, simply purchase a plaque or a premium digital memorial profile from our shop.

4. Can I use Digital Legacies for my pet?

Absolutely! We know that pets hold a special place in our hearts, and their memory deserves to be celebrated too. You can create a beautiful digital memorial for your beloved pet, complete with photos, stories, and videos. Our plaques can be customized for pet memorials, making it a perfect tribute for your furry friend.

5. How often can I update the content on my profile?

You can update your loved one’s profile as often as you’d like. Whether you want to add new photos, share new memories, or make adjustments to the biography, the profile is fully customizable at any time. This flexibility allows you to continuously enrich the memorial as you reflect on new stories and moments.

6. How long will my loved one’s profile stay active?

Once a profile is created, it remains active indefinitely. You don’t have to worry about losing any of the precious content you’ve uploaded. There are no expiration dates or hidden fees that could remove your access to the profile. You and your family can continue to celebrate your loved one’s life for as long as you wish.

7. What is the shipping process like?

After you order a plaque, it is sent into production and typically ships within 1-7 business days, depending on demand. We ensure each plaque is made to the highest quality standards before shipping it directly to your chosen location. Whether it’s for a memorial, home, or pet tribute, you’ll receive your plaque in a timely manner.

8. Are there any hidden costs?

No, there are no hidden costs with Digital Legacies. Once you’ve purchased your plaque or premium digital memorial, you have full access to the features and there are no ongoing fees or additional charges for maintaining the profile. What you see is what you get!

9. How long will my profile remain active?

Just like the profile for your loved one, your own digital memorial profile will remain active for life. There are no time limits or expiration dates on any of the profiles created through Digital Legacies. You can rest assured that your memories and content will be preserved indefinitely.

10. Will the site have updates?

Yes, we are continuously working on improving Digital Legacies to enhance your experience. While your profile will always be available, we will be rolling out updates and new features over time. These updates will not affect your existing content, and we’ll notify you when new tools or options become available to further personalize your memorial.

11. Can multiple people contribute to the digital memorial?

Yes, multiple family members and friends can contribute to the profile. They can leave messages, share stories, and even upload photos or videos depending on the access you provide. This makes it a collaborative space for everyone to remember and honor your loved one.

We hope this blog answers all your questions about Digital Legacies and how you can get started with creating a lasting memorial. If you have any other questions or need further assistance, feel free to reach out—we’re here to support you every step of the way.

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