This Privacy Policy outlines how Digital Legacies (“we,” “our,” or “us”) collects, uses, and shares your personal information when you use our website and web app located at www.digitallegacies.co.za (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information Collection and Use
We collect various types of information from and about users of the Service, including:
Personal Information: This includes information that can identify you, such as your name, email address, phone number, and any details you provide when creating a memorial profile or contacting us.
Non-Personal Information: This refers to information that does not directly identify you, such as your IP address, browser type, device type, and usage data, which we automatically collect when you interact with the Service.
We use this information for the following purposes:
- To provide and maintain the Service.
- To personalize and enhance your experience with the Service.
- To communicate with you about the Service and respond to your inquiries.
- To analyze usage trends and improve the Service.
- To comply with legal obligations and protect the rights, property, or safety of Digital Legacies and its users.
Information Sharing
We may share your personal information with third-party service providers who perform functions on our behalf, such as hosting, data storage, and communication services. These service providers are contractually obligated to protect your personal information and use it only for the purposes we specify.
We do not sell or rent your personal information to third parties for their marketing purposes. However, we may disclose your information to third parties:
- If required by law or in response to a legal request.
- To enforce our terms of service or protect the rights, property, or safety of Digital Legacies, our users, or others.
- As part of a business transfer, such as a merger, acquisition, or sale of assets.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect non-personal information about your interaction with the Service. Cookies help us improve the Service and provide you with a better user experience. You can manage your cookie preferences through your browser settings, but disabling cookies may limit certain functionalities of the Service.
Third-Party Links
The Service may include links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We have implemented reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, update, or delete your personal information at any time. You may also have the right to object to certain processing activities or request that your data be provided in a portable format. To exercise any of these rights, please contact us using the information provided below.
Children’s Privacy
The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. If the changes are significant, we may also notify you via email. Your continued use of the Service after any changes are made constitutes your acceptance of the new Privacy Policy.
Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at info@digitallegacies.co.za. We are committed to addressing your concerns and protecting your privacy.